When looking at the the Floor Plan from your mobile app, it's possible that all spaces will appear unavailable (grey) depending on how the business rules are set on the asset.
The reason for this is because the asset business rules are being enforced when the user selects the floor plan view. Some business rules affect the availability of the space. An example of this is the Minimum Duration for the asset. Because this view looks at the availability of the asset from "now + 1 minute", a space that has a minimum duration of greater than 1 minute essentially takes the asset off availability making them appear in grey triangles. If all the spaces on the floor have this business rule, then all spaces could be unavailable.
- In this example above, the minimum duration on the assets is set to 60 min.
However, by changing your workflow to first going to the Make a Reservation option on the app, where you could add your search parameter to include the duration of your reservation (greater than 1-minute), the assets now appear available (in green).
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