How do I add the SAML credential for a Reserve user?

The SAML credential is stored in the user profile under USER CREDENTIALS

How do I add the SAML credential for a user?

1. First, you'll need to have the rights to manage another user's profile, with the right to "MANAGE ANOTHER USER'S CREDENTIALS". Administrators generally have this right.
2. From the Web Classic UI, go to Settings> Users > Search for the user and open their record
3. Go to the USER CREDENTIALS, and enter the expected SAML credential in the SAML field.
4. Save

OR

1. Bulk upload the SAML credential using the Data Management Utility. This can be done by Administrators.
2. Open the DMU
3. Click on the Users button
4. Select Modify Users
5. Download the Modify Users template
6. Open the File
7. Go to the column called "SAML Credentials" and enter the user's SAML credential value.
8. Save and close the file.
9. Go back to the DMU and upload the file you modified.
10. Check the Modify Asset Report to confirm success.

Important Note:

The SAML credential in Reserve is case-sensitive and must match what is expected in the SAML response. 

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