In the mobile application for Android, if the user’s User Preferences is blank, within RESERVE, the start/end drop down will appear in 1+ hour increments. As pictured below:
(NOTE: This is not considered a "BUG" at this time and is the expected behavior)
In the event this happens, make the necessary changes to the user’s profile (in Reserve), as pictured below, and then have the user uninstall the application and reinstall it.
It is recommended to make the changes in bulk using the DMU if you are noticing a lot of user’s are experiencing this issue/ concern. This is located in column AB of the “Modify_User” Template (Please note, the column is subject to change, depending on the version of the DMU):
* For iOS we recognize there is an issue with the mobile application in regards to this current issue. Current work around is to reselect the asset category when making a reservation which will recalibrate the specific user's time preference. We apologize for this inconvenience as we work towards a fix for this issue. Fix will be provided in the upcoming sprints.
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