Reserve Crestron Install

This document is to provide instructions of how to install the CRESTRON service for Tango RESERVE. It is assumed that individual(s) implement the application has system administrator privileges on the application machine with the necessary IP/Machine Name/DNS friendly information for all machines required for installation

Prerequisites

• Windows 10 or Higher
• 4 GB of RAM
• 20 GB of Diskspace
• CrestronForum.zip (This will be provided by Tango)
• JDK-13.0.2 or higher
• Access to CRESTRON FUSION Server
• You will also need to create Crestron User with the ability to book on behalf of users that can connect to your RESERVE. We recommend creating a user like “Crestron User”

NOTE: You can also use Amazon Corretto, however the version of Corretto must match the version of the JDK build for that specific CRESTRON build.

Install

This version of Crestron is not an IIS application. It utilizes its own service.

1. After meeting the prerequisites, unzip the CRESTRONFORUM.zip file provided by Tango to the drive of your choice.
2. Navigate to the following path: [Machine]||c:||crestronforum||config|| and open application.properties in notepad++.

You will need to add the following: 

USER_LOGIN= “This will be the Crestron user that will be able to login into RESERVE”

USER_PASSWORD=”This is the password for the Crestron user you have created”

Save this file and close.

3. Navigate to the following path: [Machine]||c:||crestronforum||config||bat|| and open setenv.bat in notepad ++

You will need scroll to the bottom to update the portion with the correct JDK version:

rem set java_home=.. /jdk-13.0.2

set lib=.. /lib

Once this has been updated save and close it.

4. Navigate back to [Machine]||c:||crestronforum||config||bat and run the following service as an administrator:

InstallService.bat

Once this has been installed start the “AgilQuest FORUM Crestron Connector” service

CRESTRON SETUP- CRESTRON ENVIRONMENT

**Note: This section assumes that the Crestron Fusion server is setup in the environment.

 **Note: This document assumes that the Crestron Fusion Server is up and running in the environment where the connector is being deployed. Tango does NOT perform the set up and configuration of the Creston Fusion Server. This should be handled by the client and/or Creston.

1. In a browser, enter the URL to the Crestron Fusion server environment (i.e. http://crestron/Fusion/WebClient )
   
   
2. Once the user interface comes up in the browser, in the upper left right corner and click the

        Open button

      3.   Select the Setup option for the menu that appears.

4. On the left side of the screen, a Resource Tree should Drill down to Root => Room => Test. Select the Test folder.
   
   
5. In the right pane windows, double-click the Room Name (i.e. RM204). The Edit – Room screen should
   
   
   
   
6. Select the Scheduling Details The Calendar ID correlates to the Forum SYSID_Resource value. The URL value correlates to the location of the Crestron Connector (i.e. http://host:8080/, etc.). After changing the values, click the Verify Mailbox Setting button to Test the settings. Once you get a confirmation that the settings are ok, click the SAVE & CLOSE button at the bottom of the screen.
   
   
   
   
7. From here, the Crestron device should be associated with the resource in the Reserve environment
   
   

To setup check-in for the Crestron Device, double click on the room in Setup, then go to the

“Custom Properties” These are the values:

1. ForceOrgCheckInMsgToFusion - Integer - Sends check in request to fusion (True)
2. ForceOrgCheckInDuringRes - Integer - Disables chec-kin outside of current reservation or next reservation (True)
3. Enable Check In - Enable check-in button (True)
4. Button to Appear Before Meeting – Integer – How many minutes before the meeting start to show the check-in button
5. How long to show the button – Integer – How many minutes after the meeting start to show the check-in button
   
   

Helpful notes

• The server that you install this service on must have the ability to connect to the internet.
• The CRESTRON user does not have to have its own mailbox and will not need to be synced in Exchange since it connects to RESERVE.
• The Crestron user can have full admin rights or restricted rights.
• If something needs to be changed in the properties file or sentenv.cmd, you will need to stop services completely before making the changes.
• The CRESTRON user does not use SAML and the option to reset password is recommended in the event troubleshooting this user’s access is needed.

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